Bored at your job? Do you like helping people? Are you looking for purpose?
Keches Law Group has been named as one of Boston Globe’s 2020 Top Places to Work!
We are an established Workers’ Compensation and Personal Injury Law Firm. We are seeking a full-time Medical Records Coordinator for our busy law firm in our Milton, Massachusetts office.
If you are a fast learner and ready to take on something new daily, keep reading about all we have to offer and more!
This is not a remote position so the candidate will need to live within commuting distance to the office. Please note: If you are applying from another state, please include a cover letter explaining your plans to work in Massachusetts.
Benefits & Perks
- Health, Dental, and Vision Insurance
- 401(k) and firm funded profit sharing
- Free parking
- Free soda and coffee
- 3 annual sponsored outings (Administrative Professional’s Day, Summer Harbor Cruise, and December Holiday Party)
- Monthly in-office events (Summer Sundae Party, Halloween Trick or Treat, Valentine’s Breakfast, etc.)
- Monthly jeans day on last Friday of the month
- Employees get their birthday off!
- 11 paid holidays
- Bi-Annual bonus
- $50 gift card employee “Caught in the Act” award for outstanding work
- $1,000 employee referral bonus program
- Win an all-expense paid trip to Mexico with our client referral raffle
The Medical Records Coordinator is responsible for managing all aspects of Medical Records collection, organization, management, tracking, and returns in a fast-paced, professional environment. The coordinator contacts and builds relationships with external physicians’ offices, imaging, and medical facilities for medical records and tracks and sorts incoming information.
- Coordinate and oversee the collection of medical records and related information from doctors’ offices, hospitals and facilities.
- Develop and maintain relationships with medical record facilities.
- Think creatively to prevent and mitigate case delays, influence external entities to secure medical records and files.
- Ensure timely and accurate follow-up of all assigned cases and facilities.
- Document case information timely, clearly and concisely.
- Ensure all casework and processes (Medical Records, Imaging and Specimen Samples) follow HIPAA compliant protocols with all parties encountered throughout the process.
- Create new record requests to be faxed or mailed. Plan accordingly to follow up with medical facilities to confirm receipt and receive an update on when to expect delivery of records.
- Create timelines for record follow up in order to maintain persistent and consistent follow up with facilities.
- Problem-solve issues that arise with requests such as special authorization forms, confirm invoice payments, or resending the initial request.
- Maintain detailed notes and communication with assistants and attorneys.
- Juggle and prioritize multiple requests from attorney/assistant teams.
- Possess strong interpersonal and phone skills.
- Proficient in technology including software programs such as Salesforce, Microsoft Word, Outlook & Excel.
- Exceptional ability to focus on issue resolution in order to drive efficiencies.
- Excellent verbal, written and telephonic communication skills with the ability to explain concepts in a clear and articulate manner.
- Ability to influence others to achieve a positive result.
- Ability to multi-task and possess excellent organization and time management skills.
- Superior problem-solving skills with ability to make decisions confidently when information or guidelines are lacking.
- Ability to work both independently and collaboratively as part of a team.
- Demonstrated ability to manage multiple, competing priorities.
- Comfortable recommending process changes to better achieve better experience for clients.
*Not accepting applications from JD’s*
Keches Law Group is an equal opportunity employer. Keches Law Group does not discriminate on the basis of race, ancestry, national origin, color, religion, gender, age, marital status, sexual orientation, disability, veteran status, or any other protected classification under the law.